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上海百乐门游戏上海百乐门游戏国辰机器人助力国网台州供电公司推进“无人化”营业厅服务升级

国辰机器人助力国网台州供电公司推进“无人化”营业厅服务升级

2020-12-23 10:37

12YUE15RI《GUOWANGTAIZHOUGONGDIANGONGSI“WURENHUA”YINGYETINGZHENDUANDIAOYANJIYINGYETINGZHINENGBANDIANJIQIRENCHENGGUOFABUHUI》ZAIZHEJIANGTAIZHOUSHISHUNLIZHAOKAI。BENCIDAHUIJIUGUOWANGTAIZHOUGONGDIANGONGSI“WURENHUA”YINGYETINGZHUANXINGCHUANGXINYUSHIJIAN、JIAOJIANGGONGSIQUANYU“WURENHUA”YINGYETINGZHUANXINGYUNYINGCHENGGUO、ZHINENGFUWUJIQIREN“DIANXIAOe”ZAI“WURENHUA”YINGYETINGDEJIANSHEYUYINGYONGCHENGGUODENGFANGMIANJINXINGLESHENRU、QUANMIANDEFENXIANGYUJIAOLIU。

1、探索供电服务新模式

开启智慧“无人化”营业厅

SUIZHE“WANGSHANGGUOWANG”XIANSHANGFUWUDEKUAISUTUIJINHE“SANXINGYIHUA”YINGYETINGDEZONGSHENJIANSHE,GUOWANGTAIZHOUGONGDIANGONGSILVXIANZAIQUANSHIFANWEINEIQUANMIANTUIJIN“WURENHUA”YINGYETINGZHUANXINGCHUANGXINYUSHIJIAN。JINGGUOSHUNIANDEBUXIENULI,TANSUOCHULEYIZHENGTAO“ZHUOYUE345”WURENTINGZHUANXINGJIANSHEMOSHI。

YISHIYIAIJISHUWEIYIDAHEXIN,JIAKUAISHIXIAN“ZHINENGSHOULI、RENGONGBANLI”DE“SHOUBANFENLI”YEWUMOSHI,QUANGUOSHOUCHUANG、YANFAZHINENGJIQIREN“DIANXIAOe”。

ERSHIJIYUSHOUBANFENLI,CHUANGXIN“PAOXIAOQING”FUWUMOSHI,TONGGUO“CHAOQIANPAO、LIANDONGPAO、SHUJUPAO”DE“SANPAO”JIZHIYOUXIAOTISHENGKEHUFUWUTIYAN。

SANSHIYISHIDIANFUNENGDAZAOQUANHUANJIE、QUANWEIDU、QUANFANGWEIDEGONGDIANFUWUZHIHUIZHONGXIN,TISHENGKEHU“HUODEDIANLI”GANZHI。

SISHIHANGSHISHEBEI、YUNYING、RENYUAN、FUWUSIDAGUANLIJIZHI,TISHENG“WURENHUA”YINGYETINGZHUANXINGHOUDEJINGYIGUANLISHUIPING。

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TU|GUOWANGTAIZHOUGONGDIANGONGSIFUZONGJINGLIXIEBAOJIANGZHICI

2019NIAN11YUEGUOWANGTAIZHOUGONGDIANGONGSIJIJIYUHANGZHOUGUOCHENJIQIRENKEJIYOUXIANGONGSIDACHENGHEZUO,GONGTONGYANFACHUYIKUANZHUANYONGYUDIANLI“WURENHUA”YINGYETINGCHANGJINGDEZHINENGJIQIREN“DIANXIAOe”。GAIKUANZHINENGFUWUJIQIRENANZHAO“RENGONGZHINENG+HULIANWANG+YIZHANSHIFUWU”MOSHIJINXINGSHEJI,JIANGHUANJINGGANZHI、YUNDONGKONGZHI、RENJIJIAOHU、YUANCHENGXITONG、SHENDUXUEXIDENGDUOXIANGHEXINKEJIJICHENGYUYITI,JIEHEDIANLIYINGYETINGDEDUTECHANGJING,SHIXIANLEZHINENGYINGBINYINDAO、YUYINJIAOHU、YEWUBANLISHOULI、“WANGSHANGGUOWANG”TUIGUANGZHUCE、YUANCHENGRENGONGFUWU、ANQUANWANGLUOJIAGOU、HOUTAIJIZHONGYUNWEIDENGDUOZHONGYINGYEYONGTUDEZHINENGFUWUJIQIREN,TONGSHIHAIZHICHIZHENGJIANDUQU、JIAOFEICHAXUN、FAPIAODAYINDENGDUOZHONGJIQIGONGNENG,ZHENZHENGSHIXIANQUANZHINENGJIQIRENMOSHI。

DANGJUMINJINRUYINGYETINGHOU,“DIANXIAOe”HUIZIDONGGANYINGBINGZHUDONGJIEDAI、YINDAOFENLIUJINXINGYEWUZIXUNHUOBANLI,JIEJUELEJUMINSHOUCIJINRU“WURENHUA”YINGYETINGDE“MANGRAN”JUMIAN;DANGJUMINZAICILAIDAOYINGYETINGBANLIYEWU,“DIANXIAOe”NENGTONGGUOHOUTAISHUJUKUDE“ZIDONGJIYI”GONGNENGYOUSHI,JIANHUAGAIJUMINDEXINXISHURUHEBANLILIUCHENG,TISHENGJUMINBANSHIXIAOLV;“DIANXIAOe”HAIKEYIGENJUBANSHIJUMINDEXINXIJINXINGZHINENGFENXIHEJINGZHUNYINGXIAO,TIGONGSHIHEGAIJUMINDERENXINGHUAFUWU;ZAIYEWUBANLIGUOCHENGZHONG,KEYIRENJIDUIHUAHUODIANJIXIANSHIPINGLAIJINXINGYEWUBANLI、YEKEYISUISHIQIEHUANTIAOZHUAN;DANGYUDAOYINANWENTISHI,NENGQIERUYUANCHENGRENGONGXIEZHUMOSHI,TONGGUOJIQIRENYUHOUTAIFUWURENYUANJINXINGXIANCHANGZIXUN、WENDAJICHULI,BIMIANLEJUMINGEXINGHUAXUQIUSHIZAOYU“WURENHUA”DEGANGAJINGDI;CIWAI,“DIANXIAOe”ZHINENGJIQIRENPILIANGHUAFENDIANBUSHU、KEFUYUHOUTAIJIZHONGHUAGUANLIHETONGYIDIAODU,ZHEIZHONGMOSHINENGZAIJIANGDIYINGYECHENGBENDETONGSHI,GENGDAFAHUICHU“YIDUIDUOZUOYE+DASHUJUFENXI”DEGAOXIAOXITONGYOUSHI。

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FABUHUISHANG,GUOCHENJIQIRENJISHUFUZEJINXINGLAIBOSHIBIAOSHI“DANGJINRENKOULAOLINGHUAQUSHIJIAKUAI、SHEHUILAODONGLICHENGBENBUDUANTIGAO,JIQIYEYONGGONGDAILAIYANJUNTIAOZHAN,‘DIANXIAOe’DETUICHUBUDANSHIXIANLEDIANLIYINGYETINGYIZHANSHIFUWUHEYEWUYOUHUA,HAIDADAJIANGDIRENGONGCHENGBEN,GENGKEGUIDESHIZAIJINNIANYIQINGQIJIAN,‘DIANXIAOe’WANMEIZUODAOLEBIKAIRENQUNJIECHUFENGXIANDANBANDIANFUWUBUTINGXIE;LINGWAI,‘DIANXIAOe’TONGGUODIANNAOXITONGJISUANKONGZHIHEFUWUQICHUCUNKEXUEDIGUIBIBANDIANSHIWUHEFUWUTOUSU,JIASHANGJIQIRENBIAOZHUNHUACAIJIHEHOUTAIHUATONGJIFENXIZUOCHUDEJINGZHUNYINGXIAO,CONGERDAFUDUTISHENGLEDIANLIYINGYETINGDEFUWUTIYANHETUIGUANGXIAOLV。”

2、专家评审

功能、成果一致认可

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TU|GEZHUANJIA、LINGDAO、JIABINXIANCHANGCANGUANTIYAN

BENCIFABUHUICESHIHUANJIEZHONG,DUOMINGGUOWANGZHEJIANGSHENGYINGXIAOXITONGHEZHEJIANGDAXUEDEZHUANJIA、LINGDAO、JIABINMENSHIDICANGUANLETAIZHOUJIAOJIANG、ZHANGAN“WURENHUA”YINGYETING,XIANCHANGTIYANQIFENHUOYUE、CESHIZANSHENGBUDUAN。SUIHOUDEPINGSHENJIANDINGHUANJIEZHONG,DAJIAFENFENDUIGUOWANGTAIZHOUGONGDIANGONGSI“WURENHUA”YINGYETINGZUOCHULEYIZHIDEKENDING。ZHONGRENHAIZHICHUZHINENGFUWUJIQIREN“DIANXIAOe”ZAIGUOWANGTAIZHOU“WURENHUA”YINGYETINGFAHUILEZHONGYAOZUOYONG,YIZHIRENDINGGAIKUANJIQIRENDEYINGJIANCANSHU、RUANJIANGONGNENG、SUANFAZHISHIKUHEHULIANWANGTONGXUNJUNYISHIXIANLESHEJICHUZHONG、DADAOLEPUJIBIAOZHUN、WANCHENGLEYINGYEXUQIU、TISHENGLEXIANCHANGFUWU,SHIZHEJIANGSHENGSHOUTAIKESHIJIYINGYONGYU“WURENHUA”YINGYETINGDEZHINENGBANDIANJIQIREN。

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TU|ZHEJIANGDAXUEJIQIRENYANJIUZHONGXINTEPINYANJIUYUANPEIXIANGJIAOSHOU

HUISHANGZHEJIANGDAXUEJIQIRENYANJIUZHONGXINTEPINYANJIUYUANPEIXIANGJIAOSHOUYEZUOLEFAYAN:“ZHINENGFUWUJIQIREN‘DIANXIAOe’ZUOWEI‘WURENHUA’YINGYETINGBUKEQUESHAODEZIZHUZHINENGZHONGDUANSHEBEI,SHIXIANLEGAIBIANCHUANTONGYINGYETINGMOSHI、CHUANGXINJIQIBANLIYEWU、TIGONGZHINENGHUDONGTIYAN、PUJIDIANLIZHISHIHEAPP、ZHANSHIQIYEPINPAIXINGXIANGDENGQUANXINMOSHI,QUANMIANWEIWOMENZHANSHILEHULIANWANGXINJISHUHERENGONGZHINENGDEXINMEILI;CHEDIJIANGYUANXIANDEDUIRENGONGDEYILAIZHUANBIANWEIJIQIRENDEQIDAI,DEQUEDACHENGLEYINGYETINGJIANGBENZENGXIAOYUYOUHUAYINGSHANGHUANJINGDESHUANGYING。”

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TU|DIANLIYINGYETINGFUWUJIQIREN“DIANXIAOe”

ZUIHOU,GUOWANGTAIZHOUGONGDIANGONGSIBIAOSHIJIANGBUDUANYOUHUAHETUIJINZHINENGBANDIANFUWUJIQIREN“DIANXIAOe”,JINYIBUBANGZHU“WURENHUA”YINGYETINGYOUHUAZIZHUZHONGDUANSHEBEIPEIZHI、TUOZHANGONGNENGFANWEI,JIANGZHINENGHUAJIQIRENFUWUMOSHIYANSHENDAOMEIGEQUYU,ZAICHIXUTISHENGYONGHULIANGHAOTIYANGANYUMANZUGANDETONGSHI,JIXUXIANGZHEYINGYETINGYOUXIAOFENLIU、QUANFANGWEIFUWUTISHENG、GUOCHENGQUANGUANKONGDENGDEJINGYIHUAYUNYINGQIANJIN。GUOCHENJIQIRENGONGSIZAIXIANCHANGYEZUOCHUREQINGHUIYING,BIAOSHIJIANGCHIXUCHUANGXIN、BUDUANWANSHAN“DIANXIAOe”,JIANCHIYUNYONG“AI+HULIANWANG+DASHUJU+ZHINENGFUWU”DEZUHEQUAN,GENGHAOGENGGAODIZHULI“WURENHUA”YINGYETINGZHUANXINGDEZAIYICIFEIYUE。

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